Passenger Bill of Rights and Responsibilities

  • Smoking in the vehicle is prohibited.
  • Please promptly pay your fare when reaching your destination.
  • For your safety please use the curbside door to exit the cab.
  • Please treat your driver with respect and courtesy.
  • For your safety please use your seat belt.
  • Please remember to take all your belongings.
  • The Illinois State MPEA tax requires passengers to pay a total of a $4.00 surcharge for each trip from O'Hare and Midway airports.
  • If you call for a cab and change your mind, call the company at least 30 minutes prior to your pick up time. If you change your mind after this, you should reimburse the driver $10.00 for the trip to your location.




Driver Responsibilities

  • Your cab driver is licensed and trained to treat you with respect and courtesy.
  • You are to travel in a clean, comfortable and safe vehicle.
  • The most direct route or the route you request should be taken to your destination.
  • A receipt should be provided upon request.
  • Your driver must obey all traffic laws.
  • Heat or air conditioning should be turned on/off at your request and you can travel without the radio being on.
  • Drivers may agree to discount rates for trips over 5 miles also long as the meter keeps running.